PLATFORM OPERATING REGULATIONS

Last updated: May 2026

Welcome to the ECO-MEND platform.

These Operating Regulations set forth the operational principles, participant duties, and data management mechanisms of the agricultural data traceability platform operated by ECO-MEND.

All organizations and individuals utilizing the platform are deemed to have read, understood, and agreed to adhere to these Regulations.

1. OPERATING PRINCIPLES

ECO-MEND operates under the principles of:

  • data transparency;
  • truthful reporting;
  • enhanced product traceability;
  • data integrity protection;
  • and application of Zero Trust security in agricultural data governance.

Role of ECO-MEND

ECO-MEND provides:

  • digital technology infrastructure;
  • the Digital Passport issuance engine;
  • a public product traceability platform;
  • automated data verification tools;
  • and data consistency audit mechanisms.

ECO-MEND does NOT replace:

  • government regulatory bodies;
  • accredited certification organizations;
  • or independent quality inspection labs.

2. PLATFORM PARTICIPANTS

Platform participants may include:

  • Agricultural Cooperatives (HTX);
  • Producers and commercial enterprises;
  • Farming households;
  • Packaging and processing facilities;
  • Logistics and distribution partners;
  • End consumers;
  • and supply chain stakeholders.

3. RESPONSIBILITIES OF SUPPLIERS / SELLERS

Cooperatives, enterprises, or farming units participating on the platform must:

3.1 Truthful Declarations

All data uploaded to the system must:

  • reflect actual field conditions;
  • originate from verified sources;
  • have an identified accountable individual.

3.2 QR Code & Label Management

Users shall only:

  • attach labels;
  • activate QR codes;
  • or utilize Digital Passports

for products originating from:

  • registered cultivation zones;
  • or verified system batches.

3.3 Farming Logs & Sensor Data

Users are responsible for:

  • updating farming activity logs;
  • production figures;
  • environmental metrics;
  • and traceability details

promptly and accurately per actual operations.

3.4 Standards Compliance

Users shall NOT:

  • use prohibited agricultural chemicals;
  • misrepresent production standards;
  • or provide misleading information to consumers.

4. DATA VERIFICATION & ALERT MECHANISMS

ECO-MEND employs key verification components:

  • Geofencing;
  • Yield AI;
  • Hash Lock;
  • Cross-check;
  • and data anomaly detection

to detect inconsistencies and data irregularities across batches.

Important Notice

These technologies serve to:

  • enhance transparency;
  • reduce fraud risk;
  • assist data verification.

However, these mechanisms do not completely replace:

  • on-site physical audits;
  • physical specimen inspections;
  • or independent expert evaluations.

5. WARNING & VIOLATION HANDLING PROCESS

If suspicious patterns or data tampering are detected, ECO-MEND may execute the following actions:

5.1 Level 1 Alert

  • issue notification to administrators;
  • request immediate data verification;
  • or request supporting documentation.

5.2 Temporary Lookup Lock

ECO-MEND may:

  • suspend QR code links;
  • pause public lookup pages;
  • or display an "unverified data" warning badge

for flagged product batches.

5.3 Account Deactivation

ECO-MEND reserves the right to:

  • suspend;
  • restrict;
  • or terminate platform access

upon finding:

  • severe data fraud;
  • falsification of records;
  • system sabotage;
  • or violations undermining platform integrity.

6. CONSUMER RIGHTS

Consumers are entitled to:

  • scan product QR codes;
  • view digital passports;
  • check public traceability metrics;
  • and report suspected anomalies.

Displayable Traceability Data

Depending on producer configuration, visible data may include:

  • cultivation logs;
  • growing zone location;
  • harvest date;
  • packaging details;
  • environmental metrics;
  • and associated verification records.

7. COMPLAINT & AUDIT MECHANISMS

7.1

Users and consumers may submit inquiries or complaints regarding traceability data, QR info, or platform anomalies.

7.2

Upon receipt, ECO-MEND will:

  • audit system logs;
  • cross-verify batch metrics;
  • cooperate with the producer;
  • and provide a resolution response.

7.3

Complex investigations requiring multi-party coordination may extend processing timelines.

8. SECURITY & SYSTEM SAFETY

Users are responsible for:

  • securing account credentials;
  • refraining from sharing access;
  • not tampering with system architecture;
  • not attempting to bypass security or Hash Locks.

Any unauthorized:

  • access attempts;
  • data tampering;
  • or system interference

may be subject to legal prosecution under law.

9. AMENDMENTS TO REGULATIONS

ECO-MEND reserves the right to amend these Regulations to:

  • comply with updated laws;
  • incorporate technical upgrades;
  • or improve operational workflows.

The updated version will be published on our official website.

10. CONTACT INFORMATION

ECO-MEND SCIENCE AND TECHNOLOGY CO., LTD.

  • Support Email: data.ecomend@gmail.com
  • Website: https://ecomend.ai
  • Business Registration No: 4601619088

For inquiries or support regarding these Operating Regulations, please contact ECO-MEND via our official channels.